Policy

Coulisse’s Mission Statement

Production, Supply, and Distribution: Power Transmission Parts and Assemblies for Cars, Tractors, and Agricultural Machinery
Design and Production: Gearboxes, Gears, Sprockets, and Other Power Transmission Parts and Assemblies for Industrial and Agricultural Machinery

Coulisse’s Company Values

Ethics

With the help of the unique Creator, we attract and nurture reliable, responsible, motivated, ethical, creative, transformative, and holistic leaders. We are committed to always adhering to the ethical principles and core values of Coulisse.

to create a suitable environment for the learning, growth, and development of our colleagues.
to be truthful and honest, grateful and appreciative, trustworthy and fair, kind and pleasant.
to be disciplined, hardworking, and committed to adhering to organizational laws, regulations, and standards.
to stay ahead of our time with creativity and innovation, and to welcome collaboration and teamwork.

Excellence

to be recognized as a leading and distinguished organization.
with an exalted culture, a good reputation, high efficiency, modernity, innovation, and a diverse range of health-focused products.
learning, dynamic, knowledge-based, transformative, agile, and pioneering organization.
an organization with clear and challenging goals, cohesive and consistent, transparent and accountable, environmentally friendly, and law-abiding.
an organization with satisfied and loyal customers, employees, shareholders, and stakeholders who take pride in participating and collaborating with it.
an organization with a comprehensive and inclusive approach to quality, committed to continuous improvement.

Customer Orientation

We believe that the core philosophy of our company is to create the maximum value for the customer. Therefore:

By safeguarding the interests and benefits of our customers, we utilize all our capabilities and strengths to continuously enhance their satisfaction and delight.
We consider it our duty to provide distinct, high-quality, and valuable products and services.
We strive to be the first choice for our customers by quickly and creatively identifying and responding to their needs and expectations.

coulisse company vision

To become one of the main centers:

Production, procurement, and distribution of: power transmission components and assemblies for cars, tractors, and agricultural machinery
Design and production of: gearboxes, gears, sprockets, and other power transmission components and assemblies for industrial and agricultural machinery

Coulisse Company Strategies

Developing financial resources and continuously reducing costs
Implementing human resources managemen
Implementing IT in organizational activities and processes
Customer Relationship Management (CRM)
Emphasizing research and development (R&D) activities
Emphasizing knowledge management
Supply Chain Management (SCM)
Product development and entering the assembly sector
Developing aftermarket parts products, identifying new customers, and expanding the export sector through marketing
Mutually beneficial relationships with suppliers
Company commitments to stakeholders and organizational values
Personnel: Ensuring job stability and providing opportunities for growth and excellence
Customers: Enhancing satisfaction (quality, delivery time, price, etc.)
Shareholders: Increasing profit and capital
Suppliers: Establishing mutually beneficial relationships
Community: Sharing social responsibilities, adhering to environmental regulations, and complying with government laws

Coulisse Company Model

Quality management system based on requirements

Quality management system based on IATF 16949:2016, including the latest official interpretations
Quality management system based on ISO 9001:2015
Specific requirements for suppliers of the Iran Khodro Industrial Group (ISSR)
Quality improvement standard for products and production processes of the supply chain of Tabriz Tractor Manufacturing Company (ST8402)

Scope of the Quality Management System

Quality management system based on IATF 16949:2016 for products manufactured for the automotive supply chain
Quality management system based on ISO 9001:2015 for all products (excluding products subject to IATF 16949:2016)

Coulisse Company Quality Policy

Increasing customer satisfaction and confidence (moving towards zero defects, timely delivery of high-quality products, etc.)
Training and empowering personnel
Continuous improvement of quality in the system, processes, and products
Strengthening the company’s financial foundation through sales growth
Improving, developing, and updating infrastructure (hardware and software)

Commitment of all Coulisse Company personnel

I, along with all employees of the company, commit to the following:

Implementing all provisions of the quality policy and requirements specified in the management system, addressing the risks and opportunities of the organization to achieve strategic objectives, and defining and executing principles of disclosure and anti-corruption/anti-bribery within the organization.

It is evident that achieving the mentioned objectives is not possible without the participation of all personnel. The above main lines are considered the foundation of all activities and documents, and management at all levels of the organization is responsible for educating and explaining them to ensure that all employees fully understand and act upon these concepts in their respective jobs. This policy will be reviewed and updated as necessary.