We are ‘Part of Your Drive’: With body and soul.
COULISSE HAS A PERSONAL TOUCH
At COULISSE, our employees, customers and suppliers are not just merely numbers. They are people and accordingly, we maintain the personal contact with all our associates - both internally and externally. When you call COULISSE, you don’t just call a call center, we always take care of your needs at personal level. After all, we are also part of your personal drive.
Openness is the basis for trustful cooperation. Because of this, constant communication between us and our associates is the basis for our long-term partnership. Openness means confronting new thought-provoking impulses or suggestions and never being complacent.
‘Industry and service’ is the slogan behind COULISSE’s innovative capacity: We solve any task that is thrown at us and provide our customers with the right solution for their application. However we aren’t just innovative ‘on order’; through personal cooperation with our customers and business associates, we appreciate the needs of the marketplace and develop new products and solutions to meet demand.
For us, standard solutions are not enough. As a consequence, we are just as mobile as our members. At COULISSE we address the individual needs of our customers – quickly and efficiently. If the matter is urgent, we simply escalate our reaction accordingly and this goes for the shipping department as well. When we are ‘Part of Your Drive’, it is always your drive that we are part of.
We continuously work to improve the quality of our products and services. Both established as well as newly developed components are produced with a consistently high level of quality. In addition, we are always working to improve the value for money that our products provide. All-over control means that we only dispatch products that come up to our high quality standards as well as yours. This way, only the best products make up ‘Part of Your Drive’.